Terms & Conditions NL

1. General Terms

At Northern Spirit we believe in common sense and keep it simple! We want it to be fun, inspiring and especially simple to shop in our webshop. We love to get feedback from our customers on how we could improve to make the buying experience or our products even better for you. Please mail us at info@nspirit.eu if you have any feedback, ideas or questions..

If you have any questions about your order, delivery, return or changes please mail us at support@nspirit.eu.

2. To order

Orders are confirmed in writing to you via email, order is 100% confirmed once you have received order confirmation mail from Northern Spirit.

Our campaigns and offers communicated in social medias, newsletters and other channels can’t be combined with other offers, sales codes or sale items. 

This means for example that offers for our new customers coming from popups in the webshop  - can't be used at the same time as other campaigns, offers and sales in the webshop. 

Summer SALE: No refunds for products bought on SUMMER SALE, Sale products can be changed for another size or product of same value but not refunded.

3. Prices

All prices includes Swedish VAT (currently 25%). Prices are given in EUR. Free freight on all orders above 70 EUR, on orders below this value a freight fee will be added: 5 EUR

Express Delivery available at an additional cost of 10 EUR. Delivery time 1-3 days

4. Payment

iDEAL:

We offe Safe payments with iDEAL through our partner KLARNA in the Netherlands. With iDEAL you can make online payments in a reliable, secure and easy way. Payments are done using the mobile banking app or the online banking environment of your own bank. 

Pay Pal:

In most countries we accept Pay Pal. More countries will be added.

We are currentley overlooking new payment terms in new countires, if you have any ideas which payment options you think should be offered in your country please let us know

 

5. Delivery

Delivery time for Netherlands is 3-7 days and we deliever to your home adress. Orders placed on weekends are handled Monday morning.

www.shopnorthernspirit.nl

All Orders to Netherlands: Shipping with UPS to your home adress

Optional UPS Express (+10 EUR) - for faster shipping 1-3 working days.

6. Freight cost

FREE FREIGHT on all orders over 70 EUR, 5 EUR cost for Orders below 70 EUR.

UPS Express (+10 EUR) - for faster shipping 1-3 working days.

 

7. Returns 

Summer SALE: No refunds for products bought on SUMMER SALE, Sale products can be changed for another size or product of same value but not refunded.

100 days return policy!

Returns on customers expense, please contact us at support@nspirit.eu before sending your product back to us to ensure quick handeling and that we can help you as fast as possible. We will give you the correct local adress through e-mail.

When you send your items to any of our returnadresses please send us a copy of the return through e-mail and the process will go a lot easier and faster. 

Refunds will be made to the payment method you used. If you have paid with a gift card, it will always be refunded to the gift card. Amount in addition to it is adjusted either from the invoice or refunded to the debit card or paypal.

Northern Spirit follows the Swedish “Distansavtalslagen” which means that you as a customer have 14 days right to return your product. We have decided to extend that period to 30 days to make you feel even more secure when shopping in our Webb shop. If you decided to return a product it should be in it’s original condition and packed as when you received it. Please contact us by email (support@nspirit.eu) before returning the product.

Returns are sent on customers expense back to us. 

No return och change of swim- and underwear.

No returns or exchanges on custom-made products (those ones you write your name at the back on). 

8. Cookies

We like Cookies, we hope you do too!